I brought my truck in for to repair a tire that had a screw in it and a tire rotation. When I went to pay for both services, the friendly front desk lady told me that the screw did not penetrate all the way through the tire and I will only be charged for the tire rotation. They could of easily charged me for the work to diagnose the tire issue or told me it needed to be fixed. I continue to bring my vehicles to Falcon Auto because of their honesty and quality work. I recommend bringing your vehicle here for any repairs.

Took my car in for an oil change.... while they were there they noticed some things for me to keep an eye on! Didn't try to sell me any other service. I will be going back next oil change time!!

I really recommend this Auto repair shop they service my four vehicles with professionalism and HONESTY. I have found over the years that this is hard to find at many shops. Another Great Job Falcon Auto!

New battery installed quickly and now engine starts in coldest weather. Your comments on the TPMS light being off; good catch. Fit has snow wheels on right now, and those wheels don't have TPMS sensors. And yes, the headlight lens do need polishing. Chris is very professional.

I have several vehicles, and would trust no one else but Falcon Auto with them. I know I am going to get courteous service and not have to worry about getting ripped off.

Clean and comfy waiting room. Quick oil change and reasonable prices.

Oil changed on 1996 Nissan pickup. Enjoyed talking with Chris, he is pleasant and professional in business dealings. I would like to see if possible, a bay opened for small jobs on a walk-in basis like fluid checks, oil changes, etc. I was ready to check other places if a cancellation had not occurred, just because it would have been more convenient for me that day. Chris made the effort to catch me leaving as a cancellation had just happened. It worked well for me. Thanks Kevin

Always professional and honest.

Falcon Auto has always done a great job maintaining our vehicles. They are easy to communicate with and present themselves as professional, friendly and courteous . The work they produce is accomplished at a fair and reasonable price. I would recommend them to anyone looking for quality vehicle maintenance.

Superior communication/customer service

I had taken my vehicle to another shop and the tech (inexperienced maybe, I don't know) stripped out my wheel locks and cross threaded a couple of lug nuts using an impact gun to remove the locks and install the lug nuts. Things got really bad when the manager told me it was not their fault and sent me down the road not getting tires put on my truck. After 2 days of chiseling the stripped locks off I went to falcon auto and they took care of my truck the same day and were straight forward about what needed to be done to fix the problem and the risks involved. Got lucky and had tires put on without any additional costs. Falcon auto saved my day. Now when I need work done by a shop cause I don't have the tools or I just don't want to do it, I know the work will be done right and with honesty at falcon auto repair. Their good people !!! Thanks, Jarrett 98 ford ranger 4x4 175k miles and still going strong!

Very good experience. Excellent work as well as on time .Friendly and helpful. Within budget . Will go back!

I called Monday to make an appointment for an oil change. I was able to get in on Tuesday. Russ checked me in and asked what we had been up to because they had been missing us! He asked specifically about my daughter, too. I waited about an hour for my car. I visited with Val, as always during my wait. Everyone is kind and knowledgeable. We won't take our cars anywhere else!

Very courteous, Chris had the patience to take the time to help me find the right tires for my tuck and then kept me updated with suggestions and pricing for other issues I had with my truck. VERY good service and I WILL be going there again!

I was jammed ... couldn't bring at appointed time on Saturday ... they took me in on Monday, called with recommendations, were able to complete everything on time and called again to let me know it was ready. They arranged for me to pay over the phone and have an after hours pick-up of my vehicle. They are always very professional, nice, and provide excellent service. I won't go anywhere else.

They serviced my 2004 Nissan Xterra, it needed a new A/C compressor, condensor and line they did an exceptional job! I had looked for years to find an honest shop for my repairs and I have found one. They are now servicing ALL four of my vehicles from belts to brakes etc... It is always hard when you have repairs that cost a substantial amount of money but when it is done right, IT IS WORTH IT! It is worth the trip east on Hwy 24 for the peace of mind.

Had to put new shoes on my F250. Shopped 7 other tire shops and these guys had best price by over $200

simple oil change, No issues here. I will be back

The work done on polishing and cleaning my headlights looks great. The waiting area was a great size and having a Keurig Coffee machine was a nice touch. Thank you for a great first time experience and will use them again in the future.

The team at Falcon Auto has been providing us honest, quick, and fantastic service for years and our most recent visit was no different. The entire staff works together to ensure our vehicles get ONLY the service they really need to stay safe and keep humming on the road. Thank YOU !!

Falcon auto is the only service center in area that I trust. They always impress me as being extremely competent and honest. Not much more you can ask for.

always get great service at Falcon Auto and feel they are honest

My family just moved to Colorado and Falcon Auto Repair was recommended to us for car service and repair. I just had our Jeep serviced and new tires installed. The were very professional, friendly and highly qualified. They are definitely highly recommended.

It's hard to find a competent auto service center these days. Falcon auto repair is what I've been looking for. This was a good honest experience and highly recommended.

made 9:00 apt to wait car not taken in until 9:20 otherwise good service. will come back again and recommend them to anyone

great service, quick turn around and no price gashing. highly recommend them to anyone.

I have been going to Falcon Auto for a great many years. I've always received quality auto service. Falcon Auto mechanics are very knowledgeable and capable. They explain a problem with your vehicle in a way that a lay person can understand and take the extra time it takes to explain something the customer isn't clear about. I don't understand cars or engines, or anything else about the way my car runs. I do know that my car will be in great working order when the mechanics are finished with my vehicle. I have put a lot of miles on my Subaru Legacy, and thanks to Falcon Auto, my Subaru is still running great. The mechanics and staff are very trustworthy and never try to sell me something I don't need. I will continue to do business with Falcon Auto, and I recommend them to my friends.

Great as always. Best service and very professional

Had a screw in the tire and they were able to fix it in 15mins while I waited. Excellent service, highly recommended!

Overall, had a good experience with Falcon automotive. Would recommend them to anyone who needed automotive service.

great timely service. well informed about work to be done and keep up with work being performed.

I have been a customer of Falcon Auto for years and they are always very professional and honest with my wife and myself. Yesterday I brought my vehicle in because the power window on the driver's side would only go half way up. I didn't even want to attempt at taking the door panel off myself since I knew that I probably would never be able to get it back on properly. Long story short, the window merely fell off the track and only needed to be put back on the track and lubed. Honest service!! I wasn't told that I needed an expensive new motor for the power window or even a new regulator. Val and Chris have always treated us fairly and honestly. I am a customer for life!!

You all make every effort to squeeze us in when we can't make an appointment due to an emergency. Thank YOU !

My first experience with Falcon Auto was to have a "noise" checked out on my little Miata (a car I love). I made an appointment, but was unable to find anyone to pick me up so they could have my car all day as I promised since it was a diagnostic situation. They were very friendly and allowed me to wait in their waiting room. I brought my tablet and a book to keep me busy. The office is very clean and is beautifully decorated for the holidays, something you don't always find at an auto repair facility. The bathroom was equally clean and nice. I listened and watched while I waited on my car - to their conversations, phone calls, discussions with the service mechanic, conversations with customers coming in, etc., and I have to tell you I am impressed with Falcon Auto. I feel they are very honest in their dealings which is critical for me. I don't expect anything for free, but I just don't want someone to take advantage of me and tell me I need something that I don't. I heard them tell customers things like, "no, you don't need to replace...it's just fine, but we would recommend..." But, they took it further than that. They were able to explain their findings in terms that a non-mechanic could understand - why, specs., details, and safety. My "noise" problem was resolved simply, but they discovered something that could have been potentially a big problem later for me of which I was totally unaware, and explained it thoroughly. I have made an appointment to have the work performed that they recommended. I now know that I have found a reliable place that I can take my vehicles to for repair and maintenance with confidence! Thank you so much for providing such a service and taking away the fear of reputable auto repair. I would highly recommend them.

I found organized communication, courteous treatment, knowledgeable service techs and fair prices. I will return.

The service was done on time and seems to be a professional job. No problems at this point. Just had it done this morning. The cost was a fair cost as I had two other estimates and this one was in the middle of those two. Falcon auto was a lot closer than the lowest bid. The people that waited on us where very helpful and knowledgeable.

As always, was giving expert advice and excellent service.

Moved to Falcon about 1 year ago, wanted to keep our money out here. Glad I did, these folks are amazing and deserved my business...we felt blessed to have found them and we are completely sold on their professionalism and communication throughout. The work provided was perfect and with a warranty...thanks Val and your team for a job well done!

My vehicle has Bern to other car repair shops in the Colorado springs area. The other shop that I took it too did not truly diagnose my vehicle and tell me what was wrong. Falcon auto repair gave me a print out of all the problems with the vehicle and repair cost. The staff was friendly and did not try to force me to repair it through them. This shop is above others and I would take all my vehicles to them for service.

Efficient speedy service, answering my questions, helpful . thanks for working on my pickup !!

Recently went to Falcon Auto Repair and was very pleasantly surprised at the good service and truthful evaluation. What was missing is a car wash at the end!?

Very friendly, extremely knowledgeable, efficient and professional.

I had made an appointment. When I dropped off my truck Chris checked me in right away. They called me when the truck was ready and pick-up went smoothly. No problems...nice. clean waiting area too!

Great customer service, quick and very friendly

I recently moved here and had to leave behind a mechanic I'd been with since 1988. I was very pleased to have found a replacement so quickly! Falcon Auto Repair did a fine job repairing my old Bronco and it runs and works great again. Thanks!

We have used Falcon Auto many times over the years. They have always provided excellent repairs. They have evaluated our car issues and have always given us fair, accurate and reliable quotes. The staff at Falcon Auto are the best. We have been extremely pleased with all of our repairs and will continue to refer them to our family and friends.

Falcon Auto provided responsive and truly professional service in the repair of my Buick. They were very courteous and knowledgeable in providing repair estimates as well as following up to discuss repairs. I have dealt with this repair shop before and have been impressed with their service. I trust their expertise and knowledge.

I had taken my car into the dealer for a look at the belts because of a squealing noise when starting my car. I also requested an alignment because of a recent pot hole incident I encountered. While the car was in the shop, the dealer called me to inform that my vehicle needed brakes and both inside tyrod ends replaced before they could do an alignment. They added that the most critical issue was to replace the brakes, then the tyrod ends. At the time, I could only afford to do the brakes. Before scheduling another appointment to do the tyrod ends, we decided to get a second estimate from Falcon Auto. I'd been referred to them by a satisfied coworker. During the appointment, Falcon Auto called and asked why I wanted to replace the tyrod ends when they actually looked in good shape. After discussing my situation and the direction I'd been given by the dealer, Falcon Auto did not replace the tyrod ends, and instead fixed the squealing and completed an alignment, along with a few adjustments to the steering mechanism, for less than half the cost of what the dealer had quoted for just the tyrod ends. They saved me $400 on the tyrod ends. My car is working well, no more squealing and the alignment with adjustments is a noticeable improvement with my driving. I am so thankful for their refreshing honesty. And I feel confident with the work done. I won't be going back to the dealer. I plan to make Falcon Auto my go to shop for vehicle repair and maintenance.

Shawn has always given excellent service and is always learning more to provide that excellent service. The entire staff has always been friendly and very helpful with any automobile problems that I have.

Everything was as I expected. We picked it up seemed to be fine. On the way home it started surging. Deb drove it to work Tuesday and it's getting worse. I don't know what it could be. Service engine lite came on. When can I have you look ar it? No problems with the work you've done.

Great Service!

Great Service!

Great Service!

Very professional,and friendly. Great quality service.

Been going to Falcon Auto for years, their service on my truck is very satisfactory. Always very courteous and helpful.

Fast, efficient -- and accomplished correctly!

A single elderly woman much at mercy for something like car repairs and I have never had anything but common sense thoroughly competent repairs. I live alone in the country so my car means a lifeline to anywhere and I am so grateful for their super care of me. Always. The office is always spotless, lovely flowers, well kept, well organised - and that's the measure of how they treat their care of my car.

I can always be sure my car is getting the service needed and any unexpected problems brought to my attention.

Replacement of hail damaged Headlight & tail light assemblies, & polish R front headlight lens , was worth the trip and service. Have visited the repair shop several times for various auto repairs and have always received courteous and friendly , quick service , knowledgeable and proficient mechanics , answered all my questions and also very convenient for my location in the Peyton area. Will use this service when ever I need a fast and efficient auto repair :)

Would not go anywhere else!

The staff at Falcon Auto are ALWAYS very accommodating and friendly.

Dropped off the vehicle and service was accomplished it a good time. Employees were very nice and answered all questions I had.

Great service.

While taking in your vehicle for service is not at the top of your list of things to do in your spare time, taking my third vehicle into Falcon Auto is always a Pleasure and give me complete peace of mind. I have brought my vehicles to them for service for over 5 years and have learned to take your vehicle and Go Where You Know. Val and her team are professional and service minded. Take your vehicle here once and you will always return because you can Go Where You Know you will receive the best service and repairs at the most reasonable cost.

I had an oil and filter change on a Tahoe. Also, tires mounted on difficult rims on a project "fat tire" cycle. Staff did a good job.

As usual, pleasant greeting and speedy servicr

Thank you for your honesty and integrity...so very refreshing ..bless you and your Staff.

Very thorough, informative, friendly. Nice job!

Very thorough, informative, friendly. Nice job!

Bottom line is that I can trust them! The work is on time and always dependable.

They was the best in service. Went above and beyond their hospitality. Sent me update by email. Would highly recommend them.

As usual, their service was great. Everything done as promised and on time.

Continues to provide great service and followup

I highly recommend this firm they just repaired both my truck and Car and they were on time and budget. Great company give them a try!

Really pleased with the service and the quality of the work performed on my truck will definitely use them again. In fact my car is there right now getting preventative maintenance done. Hard to find a good honest shop, they certainly are one.

Really pleased with the service and the quality of the work performed on my truck will definitely use them again. In fact my car is there right now getting preventative maintenance done. Hard to find a good honest shop, they certainly are one.